Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
spacious
out of the way
cold service
7.0/10
Very good
Rooms
7.9
Location
8.5
Service
6.7
Dining
6.2
Guest reviews
7.0/10
based on 10 reviews
6.4
6.4/10 based on 28 reviews
Patricia
United Kingdom,
March
2024
7.6/10
I had a mixed experience at the hotel. The rooms were clean and quite spacious with a decent toilet and shower, but service was a bit light considering the price. The location was ideal for visiting the sanctuaries, being right next to Lourdes, and the dining experience was sufficient, especially if you enjoy Italian pasta.
Rooms
8.0
The rooms were clean and quite spacious with a decent toilet and shower.
Service
6.0
The service was a bit light for the price.
Location
9.0
The location was perfect for visiting the sanctuaries, being right next to Lourdes.
Dining
7.0
The dining experience was sufficient, especially if you enjoy Italian pasta.
Facilities
8.0
The hotel offered dry cleaning, shops/commercial services, laundry, newspaper service, and tours/ticket assistance.
Justin
United States,
February
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms were quite big, with a decent-sized toilet and shower, which was great, but unfortunately, the service seemed unfamiliar with the process and a bit cold at times. The location right next to Lourdes was convenient, yet a bit out of the way. The dining was adequate but could use some improvement. Overall, it was a decent stay with both positives and negatives.
Rooms
8.0
The rooms were clean and quite spacious.
Service
6.0
The service seemed unfamiliar with the process and how things worked, giving a bit of a cold welcome.
Location
7.0
The hotel's location right next to Lourdes was convenient but a bit out of the way.
Dining
6.0
The dining was adequate but not outstanding.
Facilities
7.0
The hotel offers dry cleaning, laundry services, and tours/ticket assistance.
clean
out of the way
Christopher
United Kingdom,
January
2024
7.0/10
I stayed at the hotel and had a mixed experience. The rooms were quite big, clean, with a decent-sized toilet and shower, which was a plus. However, the service seemed unfamiliar with the process initially, making me feel like I was receiving a cold welcome. On the bright side, the staff turned out to be very friendly and helpful. The location was a bit out of the way, but the value for the sanctuaries was worth considering. The dining options were a bit light for the price, but the facilities were adequate overall.
Rooms
8.0
The rooms were clean and offered a decent-sized toilet and shower.
Service
7.0
At first, the service seemed unfamiliar with the process, but the staff turned out to be very friendly and helpful.
Location
7.0
The location was a bit out of the way, but worth it for the sanctuaries.
Dining
6.0
The dining options were a bit light for the price.
Facilities
7.0
The facilities provided were adequate during my stay.
Steven
United States,
December
2023
7.6/10
My stay at the hotel was overall enjoyable. The rooms were clean and spacious, but the service could be more attentive. The location was convenient for visiting the nearby sanctuaries, and the dining options were adequate but slightly overpriced.
Rooms
8.0
The rooms were clean and spacious, providing a comfortable stay.
Service
7.0
While the service was friendly, it lacked attention to detail at times.
Location
9.0
The hotel's location right next to Lourdes was ideal for visiting the sanctuaries.
Dining
7.0
The dining options were adequate, but some items felt overpriced.
Facilities
7.0
The hotel offered basic facilities that met my needs during the stay.
William
United States,
December
2023
7.4/10
My stay at the hotel was lovely overall. The rooms were clean and comfortable, and the staff was very friendly. However, the dining experience could use some improvement due to limited breakfast options. The hotel's location was great, just a stone's throw away from the Sanctuaire. One downside was the additional cost for drinks.
Rooms
8.0
The rooms were spacious and had a decent-sized toilet and shower. Everything was clean and well-maintained, making for a comfortable stay.
Service
7.0
The staff was welcoming and always ready to assist with a smile. However, there seemed to be some confusion in handling certain requests, which slightly affected the overall experience.
Location
9.0
The hotel's location right next to Lourdes was incredibly convenient for visiting the Sanctuaire and exploring the area. However, it was a bit disappointing that drinks had to be purchased separately.
Dining
6.0
The dining experience was adequate, but nothing extraordinary. The pancake platter was decent, but the overall variety and quality were lacking compared to the price paid.
Facilities
7.0
The hotel offered essential amenities such as dry cleaning services and tours/ticket assistance, which added convenience to the stay.
Convenient Location
Limited Dining Options
Karl
United States,
November
2023
6.8/10
My stay at the hotel was a mixed experience. The rooms were clean and decently sized, but the service felt a bit cold initially. The location was convenient, but the dining options left something to be desired. The facilities were satisfactory but not outstanding.
Rooms
7.0
The rooms were clean and decently sized with a good-sized toilet and shower.
Service
6.0
Although the service seemed unfamiliar at first, the staff eventually warmed up and were friendly and helpful.
Location
8.0
The location was convenient, being right next to Lourdes.
Dining
6.0
The dining experience was adequate but not exceptional.
Facilities
7.0
The facilities were sufficient for my needs.
William
United Kingdom,
October
2023
7.4/10
The hotel is a bit out of the way, but the rooms are spacious and clean. The service felt a bit cold at first, but the staff turned out to be very friendly and helpful. The location is convenient for the sanctuaries and right next to Lourdes. The dining experience was adequate, although a bit light for the price. The facilities are good overall, but the price could be better for what is offered.
Rooms
8.0
The rooms are quite big, with a decent sized toilet and shower, and they are clean.
Service
7.0
The service seemed unfamiliar with the process at first, but the staff turned out to be very friendly and helpful.
Location
9.0
The hotel is conveniently located for the sanctuaries and right next to Lourdes.
Dining
6.0
The dining experience was adequate but a bit light for the price.
Facilities
7.0
The facilities are good overall, but the price could be better for what is offered.
Marty
United States,
September
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms were clean and spacious, but the service felt a bit unfamiliar at times. The location was great for visiting Sanctuaire, but the dining options were not up to par. Overall, it was a decent stay for the price.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay.
Service
7.0
While the service was friendly, there were instances where it felt unfamiliar and could be improved.
Location
9.0
The hotel's location next to Sanctuaire is ideal for visitors, offering convenience and easy access.
Dining
5.0
The dining experience was lacking with limited options, particularly for breakfast.
Facilities
6.0
The hotel offers basic facilities but could benefit from more amenities to enhance the overall stay.
Chris
United Kingdom,
August
2023
7.4/10
The hotel is wonderfully located, right next to the Sanctuaire and within easy reach of Lourdes. The rooms are clean and spacious, offering a decently sized toilet and shower. The service, although friendly, felt a bit unfamiliar with the process initially. The dining options were adequate but could be improved. The facility is overall satisfactory and offers a convenient stay.
Rooms
8.0
The rooms are clean and quite big, with a decent sized toilet and shower.
Service
7.0
The staff was friendly but seemed unfamiliar with the process initially.
Location
9.0
The hotel is ideally situated near the Sanctuaire and Lourdes.
Dining
6.0
The dining was adequate but could be better.
Facilities
7.0
The facilities are satisfactory and contribute to a comfortable stay.
Norman
United Kingdom,
June
2023
8.0/10
The hotel is situated right next to the Sanctuaire, in a convenient location. The rooms are spacious and clean but lack a bit of charm in their decoration. The service was a mixed bag, with friendly but sometimes unfamiliar staff. The dining options were adequate but didn't stand out. The hotel offers excellent facilities, including dry cleaning and laundry services.
Rooms
8.0
The rooms are clean and quite big, with a decent sized toilet and shower.
Service
7.0
The staff was friendly but seemed unfamiliar with the process and how things worked, leading to a bit of a cold welcome.
Location
9.0
The hotel is right next to the Sanctuaire, with easy access to caraffa o bibite in italiano.
Dining
7.0
The dining experience was adequate but not exceptional.
Facilities
9.0
The hotel offers useful facilities such as dry cleaning, laundry, and newspaper services.
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